Customer Care Manager 🇫🇷
Qonto
Location: Barcelona, Spain
Employment type: full time
**Customer Care Manager - Account Management (Security & Administration) at Qonto in Barcelona, Spain** **What you'll do** - Resolve client tickets end-to-end across chat, email, and occasional video calls - Investigate account activity, company profiles, and transaction history - Proactively recommend products or solutions based on client needs - Partner with Product and Tech teams to resolve bugs and feature requests **What they're looking for** - Customer-facing experience in customer care or similar role - Excellent written communication in French and English - Strong problem-solving skills for tricky, ambiguous situations - Comfortable using AI tools to work more efficiently **Details** - Location: Barcelona, Spain - Type: Full-time, Hybrid - Salary: null
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