KYC/KYB Customers- German market 🇩🇪
Qonto
Location: Barcelona, Spain
Employment type: full time
Customer Care for the German market at Qonto in Barcelona. **What you'll do** - Conduct periodic KYB/KYC re-reviews for German business customers using internal tools. - Reach out to customers via email, chat, and phone to collect updated documentation and resolve data gaps. - Identify process blockers and inconsistencies in documentation flows to improve team procedures. - Maintain internal documentation and knowledge resources to reflect current regulatory requirements. **What they're looking for** - 1–2 years in a customer-facing role such as support, onboarding, or success. - Experience in a structured environment with compliance-driven work. **Details** - Location: Barcelona, Spain - Type: Full-time, Hybrid
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