Concierge Specialist IV
Coinbase
Location: Hybrid - London, UK, United Kingdom
Concierge Specialist IV at Coinbase, Remote - UK **What you'll do** - Own relationships with Coinbase's highest-value customers. - Lead resolution of complex customer issues cross-functionally. - Drive customer onboarding and product adoption. - Mentor junior Concierge agents on best practices. **What they're looking for** - 4+ years in customer success or account management roles. - Professional fluency in French and English. - Proven ability to manage high-value client relationships. - Willingness to support on-call coverage. **Details** - Location: Remote - UK - Type: Not specified