Complaints Officer - Fraud and Scams

**Complaints Officer - Fraud and Scams at Wise in São Paulo, Brazil** **What you'll do** - Investigate FinCrime related customer complaints - Work across multiple teams to understand cases comprehensively - Handle cases within SLA deadlines consistently - Contribute to team culture by assisting other Complaints Officers **What they're looking for** - Excellent verbal and written English skills - Analytical and detail-oriented with ability to identify patterns - Strong time management and organizational skills - Customer-focused with autonomous decision-making ability **Details** - Location: São Paulo, Brazil - Type: Full-time - Salary: null