Capacity Planning Lead
Coinbase
Location: Hybrid - Bangalore, India, India
The Capacity Planning Lead at Coinbase will optimize staffing for customer support operations in a hybrid environment. **What you'll do** - Own forecasts and capacity plans for consumer support - Build capacity models using AI tools - Collaborate with cross-functional teams to align staffing with business needs - Analyze and improve forecasting methodologies **What they're looking for** - 4+ years in Workforce Management - Strong analytical skills and experience with capacity planning - Ability to communicate effectively with stakeholders - Experience in fast-paced environments **Details** - Location: Hybrid - Bangalore, India - Type: null - Salary: null