Benefits Care Advocate, Phoenix

**Benefits Care Advocate at Gusto (Phoenix, Arizona, United States)** **What you'll do** - Guide customers to solutions via phone and email - Own customer experience from start to finish - Answer complex benefit questions from small business owners - Maintain high NPS score through exceptional service - Resolve benefit inquiries accurately and efficiently **What they're looking for** - Experience in customer service and advocacy - Ability to thrive in fast-paced call center environment - Skills in problem-solving and customer engagement - Experience with payroll and benefits platforms - Ability to work independently and as part of a team **Details** - Location: Phoenix, Arizona, United States - Type: Not specified - Salary: null