Associate, Phone Support - DACH
Bitpanda
Location: Vienna, Vienna, Austria
Associate, Phone Support - DACH at Bitpanda in Vienna, Austria **What you'll do** - Provide world-class service primarily through phone support and occasionally via tickets or chat - Collaborate with the manager to meet team and company targets - Dive into user feedback to identify product requests and share insights - Spot opportunities to streamline support processes and partner with other departments **What they're looking for** - Experience in phone-based customer support is a plus - Clear communication skills and confidence in real-time conversations **Details** - Location: Vienna, Austria - Type: Full-time