Associate Compliance Manager, Complaints

**Associate Compliance Manager, Complaints at Upstart in United States | Remote, United States** **What you'll do** - Partner with Operations, Legal, and Risk teams to provide second line compliance oversight and guidance for customer complaint management activities - Monitor complaint program execution against established policies, procedures, and regulatory requirements - Identify opportunities to reduce customer harm and compliance risks - Evaluate complaint trends and help ensure customer issues are identified, escalated, and resolved appropriately **What they're looking for** - Experience in compliance management, particularly with customer complaints - Ability to work with cross-functional teams including Legal, Risk, and Operations - Knowledge of consumer banking regulations - Strong analytical skills to identify emerging risks **Details** - Location: United States | Remote - Type: Not specified - Salary: Not specified