Assistant Manager, Merchant Core Operations - Onboarding

**Assistant Manager, Merchant Core Operations - Onboarding at Grab in Petaling Jaya, My** **What you'll do** - Lead the end-to-end Merchant Onboarding funnel from application to activation - Drive onboarding performance, quality assurance, and process improvements - Partner with Product and COE to implement automation and reduce manual effort - Manage stakeholders and resolve escalations across various teams **What they're looking for** - At least 5 years' experience in merchant operations, onboarding, or process improvement - Experience managing SLA, quality, and productivity targets - People-oriented and process-driven leadership approach - Proficiency with data analysis, Salesforce, and AI-enabled tools **Details** - Location: Petaling Jaya, My - Type: Full-time - Salary: null