Technical Support Senior Associate
Pleo
Standort: United States (Remote)
Anstellungsart: full time
Technical Support Senior Associate at Pleo in Lisbon, Portugal **What you'll do** - Provide technical support to customers via Freshdesk. - Troubleshoot and resolve technical issues effectively. - Collaborate with product teams to report bugs and prioritize fixes. - Drive improvements in support workflows independently. **What they're looking for** - Strong technical understanding and problem-solving skills. - Experience in customer support or technical support roles. - Ability to communicate solutions clearly to non-technical users. - Proactive approach to identifying areas for optimization. **Details** - Location: Lisbon, Portugal, Remote - Type: Full-Time
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