Strategic Programme Manager - Customer Experience

Pleo

Standort: United States (Remote)

Anstellungsart: full time

Strategic Programme Manager - Customer Experience at Pleo in Lisbon, Portugal **What you'll do** - Design and improve digital customer experience across various channels. - Lead initiatives to enhance self-service journeys and reduce friction. - Collaborate with cross-functional teams to optimize customer outcomes. - Advocate for the integration of AI and automation in customer experience. **What they're looking for** - Experience in customer experience and digital content. - Strong project management and leadership skills. - Ability to influence and coordinate across teams. - Passion for improving customer journeys through technology. **Details** - Location: Lisbon, Portugal, Remote - Type: Full-Time

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