Software Engineer, Support Foundations
Chime
Standort: San Francisco, CA, USA, United States
**Software Engineer, Support Foundations at Chime in San Francisco, CA, USA** **What you'll do** - Build and own contact center platform systems for voice calls, live chat, and agent routing - Develop AI-powered self-service tools with conversational flows and LLM integration - Create real-time call and chat summarization features to improve support quality - Design agent provisioning systems and IVR/authentication flows **What they're looking for** - Experience designing, developing, testing, and scaling backend implementations - Ability to write clean, efficient, well-tested backend code - Skills in setting up monitoring and dashboards for operational visibility - Experience with full lifecycle of infrastructure changes **Details** - Location: San Francisco, CA, USA - Type: Not specified - Salary: null
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