Participant Support Specialist

**Participant Support Specialist at Gusto in Denver, CO - Hybrid, United States** **What you'll do** - Deliver exceptional Tier 2 support for complex participant inquiries - Own the participant lifecycle with focus on escalated cases - Balance inbound phone and email support while prioritizing by urgency - Collaborate with cross-functional teams to resolve issues **What they're looking for** - Ability to handle complexity with empathy and problem-solving skills - Experience in customer support or related field - Strong communication and interpersonal skills - Ability to work with multiple tools and platforms **Details** - Location: Denver, CO - Hybrid, United States - Type: Not specified - Salary: Not specified

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