Manager, Scaled Customer Success Strategy & Operations

Manager, Scaled Customer Success at Ramp, Remote. **What you'll do** - Design and lead programs for customer activation and retention. - Use data to diagnose activation bottlenecks. - Manage and develop a team of Scaled Customer Success Managers. - Partner with cross-functional teams to align strategy. **What they're looking for** - 4+ years in customer success or operations. - 2+ years of people management experience. - Proven success in building scalable programs. - Strong analytical and leadership skills. **Details** - Location: San Francisco, CA, Remote - Type: FullTime

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