Manager, Digital Scaled Onboarding
Pleo
Standort: United States (Remote)
Anstellungsart: full time
**Manager, Digital Scaled Onboarding at Pleo in Lisbon (Remote)** **What you'll do** - Lead a Lisbon-based team of digital-first Onboarding Managers - Own and evolve an onboarding model that is approximately 70% digital and 30% hands-on - Improve the onboarding journey and increase digital engagement - Ensure customers transition into Customer Success with strong adoption **What they're looking for** - Experience leading customer-facing teams in a SaaS or technology environment - Strong understanding of digital onboarding and customer lifecycle management - Experience with scaled engagement models - Ability to combine people, process, content, data, automation, and AI **Details** - Location: Lisbon (Remote) - Type: Full-time - Salary: null
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