Manager, CX AI Strategy
Brex
Standort: Vancouver, British Columbia, Canada, Canada
Manager, CX AI Strategy at Brex in Vancouver, British Columbia, Canada **What you'll do** - Own strategy and execution of AI-powered customer experience. - Lead the team optimizing Brex’s AI customer service platform. - Build and deploy AI tools for CX productivity. - Define metrics for AI performance and partner with Product and Engineering. **What they're looking for** - Experience in AI operations and leadership. - Strong understanding of customer experience metrics. - Ability to build and iterate on systems. - Collaborative mindset with cross-functional teams. **Details** - Location: Vancouver, British Columbia, Canada - Type: Hybrid
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