Manager, Customer Service (Escalation & Trading Services, Mandarin Support)

OKX

Standort: Kuala Lumpur, Malaysia, Malta

**Manager, Customer Service at OKX in APAC, Malta** **What you'll do** - Manage day-to-day operations of the customer service team - Monitor and analyze key customer service metrics - Independently conduct data analysis and prepare business reports - Optimize customer service processes and SOPs **What they're looking for** - Strong judgment and problem-solving skills - Curiosity and solution-oriented mindset - Bilingual proficiency in Mandarin and English - Experience in managing customer service teams **Details** - Location: APAC, Malta - Type: Not specified - Salary: null

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