Customer Support and Onboarding - Early Lifecycle - German
SumUp
Standort: Barcelona, Barcelona, Spain, Spain
**Junior Early lifecycle Specialist - German at SumUp in Barcelona, Spain** **What you'll do** - Support new merchants during onboarding, guiding them through setup and activation - Drive early product adoption by assisting with activation steps and training - Monitor merchant activity, proactively reaching out to inactive users - Collaborate with sales teams to ensure seamless handovers - Respond to inquiries and troubleshoot onboarding issues **What they're looking for** - Fluent in German and English (C1 or C2) - Natural problem-solver with proactive mindset - Outstanding communicator who enjoys helping customers - Comfortable in fast-paced, start-up environment - Excited to work onsite at Barcelona HQ **Details** - Location: Barcelona, Spain - Type: Not specified - Salary: Not specified
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