Customer Support Specialist

Customer Support Specialist at TransFICC in New York, United States **What you'll do** - Assist customers with integration and production queries - Investigate production alerts - Manage and resolve production issues - Manage production and UAT accounts **What they're looking for** - Excellent communication skills for difficult conversations - Experience with Linux/Unix systems and command-line interface - Understanding of FIX protocol and electronic trading systems - Ability to manage system issues to conclusion **Details** - Location: Remote, Eastern Time Zone - Type: Full-time - Salary: null

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