Customer Success Manager - LATAM

**Customer Success Manager - LATAM at Alpaca (Remote - LATAM, United States)** **What you'll do** - Act as primary contact for B2B/enterprise customers in LATAM - Ensure customer satisfaction, retention, and successful outcomes - Manage escalations with a focus on customer empathy - Drive adoption of Alpaca features and monitor progress toward shared goals **What they're looking for** - Experience in customer success or account management - Strong relationship-building and communication skills - Ability to forecast growth and identify risks - Understanding of financial markets and trading technologies **Details** - Location: Remote - LATAM, United States - Type: Not specified - Salary: null